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Customer support, client care Jobs in Nigeria

29

jobs

Fastest Cakes Limited

Customer Service Officer

Lagos, Nigeria

LemFi

Quality Assurance Specialist, Customer Support

Lagos, Nigeria

Airtel Nigeria

Customer Service Application Subject Matter Expert (SME)

Lagos, Nigeria

DemyHealth Clinic and Genomic Medicine

Lab Customer Service Representative

Lagos, Nigeria

People Capacity Management (PCM)

Client Relationship Officer

Lagos, Nigeria

MTN Nigeria

Team Lead - Client Success Partner ME East

Lagos, Nigeria

Niger Foods

Service Centre Supervisor

Lagos, Nigeria

Fastest Cakes Limited

Customer Service Officer

Lagos, Nigeria

Esosa Food Systems

Customer Engagement Officer

Lagos, Nigeria

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Matrix Design & Works Limited

Customer Care Representative

Lagos, Nigeria

Customer Service Officer

Closing: Apr 11, 2024

15 days remaining

Published: Mar 27, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements
  • Candidates should possess a Bachelor's Degree qualification with at least 2 years of work experience.
  • Candidate must reside around Ikeja
  • Must have completed National Youth Service Corporation (NYSC)
  • Must be at least 2 years post-NYSC
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 23 days a month
  • Should be willing to work with the company long term.


Responsibilities
Requirements
  • Candidates should possess a Bachelor's Degree qualification with at least 2 years of work experience.
  • Candidate must reside around Ikeja
  • Must have completed National Youth Service Corporation (NYSC)
  • Must be at least 2 years post-NYSC
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 23 days a month
  • Should be willing to work with the company long term.


Job Description

  • We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.

Duties

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Excellent knowledge of our products to be able to solve customer issues.
  • Ensuring all customer orders are processed efficiently.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

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