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Billing Officer

Closing: Dec 10, 2023

1 day remaining

Published: Nov 20, 2023 (19 days ago)

Job Requirements

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Job Summary

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Qualifications

  • Bachelor's Degree in Business, Finance, Healthcare, or related fields.
  • 2 years of experience as a Billing Officer in a hospital will be an added advantage.
  • Customer service experience is an added advantage.
  • Proficient in MS Office, especially Excel.
  • Exceptional interpersonal and communication skills.
  • Strong negotiation and persuasion skills.
  • Responsibilities
    Qualifications

    • Bachelor's Degree in Business, Finance, Healthcare, or related fields.
    • 2 years of experience as a Billing Officer in a hospital will be an added advantage.
    • Customer service experience is an added advantage.
    • Proficient in MS Office, especially Excel.
    • Exceptional interpersonal and communication skills.
    • Strong negotiation and persuasion skills.
      • Determine patient invoices by accurately capturing services documented in patient charts.
    • Collaborate with doctors to clarify and validate services provided.
    • Prepares bill estimates and gathers all necessary information to calculate receivable bills (order amounts, discount rates, etc.).
    • Provides billing information by collecting, analyzing, and summarizing data and trends related to third-party billings, pending accounts, and late charges.
    • Generates invoices by entering service data, calculating charges, and mailing invoices.
    • Maintain patient and invoice files, ensuring accuracy and compliance.
    • Manages account balances to identify outstanding debts or inconsistencies.
    • Issues customer account statements periodically or as needed.
    • Sends payment reminders and contacts patients when assigned.
    • Updates accounting records with new payments, balances, customer information, etc.
    • Responds to customer inquiries and handles complaints regarding bills. Reports on activities to supervisor.
    • Performs other assigned tasks.
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