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Business Development Account Officer

Closing: Jan 20, 2023

This position has expired

Published: Jan 12, 2023 (20 days ago)

Job Requirements

Education:

Work experience:

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Job Summary

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Location: Victoria Island, Lagos

Job Summary

  • This is an account management administrator and post-sales position designed to support the account manager to give a higher level of client relations with the ultimate goal of increasing revenue.


Requirements
Education and/or professional qualification:

  • Certified Office Administrator, OND, HND & B.Sc
  • Minimum of 3 years post qualification experience
  • Undergraduate degree qualification essential.
  • Accreditation to professional bodies.

Essential Skills / Knowledge:

  • Experience with both Microsoft operating system and the Apple operating system
  • Strong verbal and written communication.
  • Good presentation skills for business reports
  • Ability to organize and conduct purposeful Departmental/ Unit meetings

Desirable Skills / Knowledge:

  • General knowledge of ICT solutions
  • Knowledge of Nigerian Telecoms Market
  • Strong administrative skills
  • Good understanding of Microsoft operating systems.
  • Able to use properly MS Word, Excel and Power-point.
Responsibilities


Location: Victoria Island, Lagos

Job Summary

  • This is an account management administrator and post-sales position designed to support the account manager to give a higher level of client relations with the ultimate goal of increasing revenue.


Requirements
Education and/or professional qualification:

  • Certified Office Administrator, OND, HND & B.Sc
  • Minimum of 3 years post qualification experience
  • Undergraduate degree qualification essential.
  • Accreditation to professional bodies.

Essential Skills / Knowledge:

  • Experience with both Microsoft operating system and the Apple operating system
  • Strong verbal and written communication.
  • Good presentation skills for business reports
  • Ability to organize and conduct purposeful Departmental/ Unit meetings

Desirable Skills / Knowledge:

  • General knowledge of ICT solutions
  • Knowledge of Nigerian Telecoms Market
  • Strong administrative skills
  • Good understanding of Microsoft operating systems.
  • Able to use properly MS Word, Excel and Power-point.

Key Duties & Responsibilities

  • Administrative support for Account Managers.
  • Management of client account details and ensuring they are up to date (KYC)
  • Ensure that record databases are updated and maintained
  • Initiate/Prepare Service Activity Requests and Proposals for AM
  • Provide periodic sales report for the attention of head, Business Solutions.
  • Follow up with SAR and update Account Managers.
  • Follow up with client issue and ensure appropriate closure.
  • Take charge of departmental requisitions, receive and issue materials
  • Receive and distribute department mail
  • Oversee all admin issues affecting departmental vehicle use and coordination of drivers in the department
  • Contribute to the creation of a proactive and responsive Admin unit within the department

Relationship Mgt – internal (liaise, collaborate):

  • Finance on the workflow of SAR – new deals, upgrades, demos, downgrades, modifications, change management forms, etc.
  • Day to day operational business solutions interface between departments
  • Legal to ensure the aspects of the contract, signing, service contracts, revisions are done.
  • Ensure SLA are all updated and documented
  • Daily meetings with Account Managers in the team to discuss closed and ongoing deals
  • Initiate, develop and drive quality-related initiatives in line with TL9000 requirements and in the ethos of continuous improvement.

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