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Call Center Recovery Agent

Closing: Jan 26, 2023

This position has expired

Published: Jan 5, 2023 (26 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications

  • ND / HND / BSc holders only
  • Good negotiation and persuasion skills
  • Customer service experience
  • Android phones with 3gb Rom (least). Android 10 version is needed
  • Experience in working target and deadlines
  • Good knowledge of MS offices and database
  • Age: 18-35 years
  • Good communication skills
  • Fluency in Hausa Language will be an advantage
  • No collections experience needed.

Method of Application

Interested and qualified candidates should send their Resume using the Job Title as the subject of the email.

Responsibilities

Qualifications

  • ND / HND / BSc holders only
  • Good negotiation and persuasion skills
  • Customer service experience
  • Android phones with 3gb Rom (least). Android 10 version is needed
  • Experience in working target and deadlines
  • Good knowledge of MS offices and database
  • Age: 18-35 years
  • Good communication skills
  • Fluency in Hausa Language will be an advantage
  • No collections experience needed.

Method of Application

Interested and qualified candidates should send their Resume using the Job Title as the subject of the email.

  • Call customers to identify and retrieve outstanding debts
  • Negotiate payoff deadlines and payment plans
  • Plan course of action to recover owed money
  • Take actions to encourage timely payment
  • Process immediate payment reconciliation and refund where necessary
  • contacting debtors to arrange debt payoffs
  • Keep accurate record and reporting on recovery activities

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