CLOSED FOR APPLICATIONS
Client Case Manager - Osun
Closing: Dec 30, 2022
This position has expiredPublished: Dec 26, 2022 (2 months ago)
Job Requirements
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Job Summary
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Minimum Recruitment Standard
- Candidates should possess relevant qualifications with 1 - 2 years relevant work experience.
- Basic Knowledge of HIV and AIDS
- Team player with good interpersonal relationships and tolerance to socio-cultural differences.
- Efficient and effective verbal and non-verbal communication skills.
- Ability to multi-task effectively and adhere to timelines.
- Literate in both English language and local dialect.
- Must be a KP member.
- Must be based in advertised locations.
Remuneration
ECEWS has a competitive compensation package.
Note
- Candidates are advised to provide three professional referees with email addresses and phone numbers.
- Eligible female applicants are encouraged to apply. ECEWS is an equal opportunity employer (EOE)
- ECEWS does not charge candidates a fee for a test or interview.
Responsibilities
Minimum Recruitment Standard
- Candidates should possess relevant qualifications with 1 - 2 years relevant work experience.
- Basic Knowledge of HIV and AIDS
- Team player with good interpersonal relationships and tolerance to socio-cultural differences.
- Efficient and effective verbal and non-verbal communication skills.
- Ability to multi-task effectively and adhere to timelines.
- Literate in both English language and local dialect.
- Must be a KP member.
- Must be based in advertised locations.
Remuneration
ECEWS has a competitive compensation package.
Note
- Candidates are advised to provide three professional referees with email addresses and phone numbers.
- Eligible female applicants are encouraged to apply. ECEWS is an equal opportunity employer (EOE)
- ECEWS does not charge candidates a fee for a test or interview.
Job Description
- Support clients to access all OSS services including HIV care, treatment and support services, STI screening and PrEP.
- Support community-level ARV refill along the differentiated model of care.
- Elicit and document PNS of all HIV positive index KPs
- Ensures HTS are provided for all eligible contacts of index clients
- Ensures enrolment and initiation of ART for all positive contacts of index clients
- In liaison with the adherence counselor, ensures regular monitoring of treatment adherence, community tracking of defaulters / lost to follow up clients and facilitate their return to care.
- Provides treatment education, adherence counselling and peer support to assigned clients at health facilities and community following the adherence support schedule.
- Facilitates active referrals of clients to treatment through escort services.
- Reports and refer clients with adverse drug reaction appropriately.
- In liaison with the adherence counsellor, maintains a log of all assigned clients contacts (descriptive addresses and phone numbers) and keeps comprehensive records of clinic appointments and interventions carried out to support them on retention.
- Supports documentation of interventions in adherence services, monitoring and tracking tools for general and priority population.
- Sensitize clients on the differentiated refills for stable clients.
- Maintain confidentiality, respect privacy, and preserve the clients’ routine and independence as much as possible.

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