Closing: Jan 31, 2023
Closing todayPublished: Jan 23, 2023 (9 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Skills and Requirements:
- Minimum of HND or B Sc. in relevant discipline
- Minimum of 3 years’ experience in similar role
- Familiarity with CRM systems
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Attention to details
- Strong phone contact handling and active listening skills
- Skilled with the use of professional communications etiquette
- Excellent interpersonal & organizational skills
Interested and qualified candidates should forward their CV using the position as subject of email.
Responsibilities
Skills and Requirements:
- Minimum of HND or B Sc. in relevant discipline
- Minimum of 3 years’ experience in similar role
- Familiarity with CRM systems
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Attention to details
- Strong phone contact handling and active listening skills
- Skilled with the use of professional communications etiquette
- Excellent interpersonal & organizational skills
Interested and qualified candidates should forward their CV using the position as subject of email.
Responsibilities:
- Respond promptly to enquiries about the company and its services
- Forward incoming administrative mails to respective staff or units.
- Respond to rate requests and liaise with Client Services Unit when necessary
- Manage the relationship between the organization and clients.
- Acknowledge and resolve customer complaints as fast as possible
- Reference all quotations sent out to the clients as requested
- Build sustainable relationships and trust with clients through open and interactive communication
- Maintaining a positive and professional attitude towards clients at all times.
- Handle all possible complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
- Follow established communication or client service procedures, guidelines and policies.
- Perform other assigned functions.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.
