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Closing: Jan 31, 2023

Closing today

Published: Jan 23, 2023 (9 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Skills and Requirements:
  • Minimum of HND or B Sc. in relevant discipline
  • Minimum of 3 years’ experience in similar role
  • Familiarity with CRM systems
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Attention to details
  • Strong phone contact handling and active listening skills
  • Skilled with the use of professional communications etiquette
  • Excellent interpersonal & organizational skills
Method of Application

Interested and qualified candidates should forward their CV using the position as subject of email.

Responsibilities
Skills and Requirements:
  • Minimum of HND or B Sc. in relevant discipline
  • Minimum of 3 years’ experience in similar role
  • Familiarity with CRM systems
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Attention to details
  • Strong phone contact handling and active listening skills
  • Skilled with the use of professional communications etiquette
  • Excellent interpersonal & organizational skills
Method of Application

Interested and qualified candidates should forward their CV using the position as subject of email.

Responsibilities:

  • Respond promptly to enquiries about the company and its services
  • Forward incoming administrative mails to respective staff or units.
  • Respond to rate requests and liaise with Client Services Unit when necessary
  • Manage the relationship between the organization and clients.
  • Acknowledge and resolve customer complaints as fast as possible
  • Reference all quotations sent out to the clients as requested
  • Build sustainable relationships and trust with clients through open and interactive communication
  • Maintaining a positive and professional attitude towards clients at all times.
  • Handle all possible complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
  • Follow established communication or client service procedures, guidelines and policies.
  • Perform other assigned functions.


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