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Client Service Executive

Closing: Jan 25, 2023

This position has expired

Published: Jan 18, 2023 (19 days ago)

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Job Summary

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Requirements

In order to be successful within this role, you should have:

  • Interested candidate should possess an FSLC, OND, HND, or BSc in relevant fields with 2 - 3 years work experience.
  • An established and successful history in managing high profile and small client accounts within the print or related industry.
  • A professional understanding of selling print related products and services and a professional knowledge of print production processes and techniques; especially large and small format digital products and their applications.
  • A meticulously tidy manner to administration with an advanced skill set of using Microsoft Office based programs, especially Excel and Word.
  • A positive attitude and aptitude with an innate ability to build excellent working relationships with our clients, suppliers and their colleagues.
  • A professional, well presented telephone manner.
  • An ability to negotiate, achieving mutual satisfaction at all times to ensure long-term relationships.
  • Experience in organising fitting installations and managing installation teams and their related machinery.
  • The initiative to self-organise and manage their day-to-day operations
Responsibilities

Requirements

In order to be successful within this role, you should have:

  • Interested candidate should possess an FSLC, OND, HND, or BSc in relevant fields with 2 - 3 years work experience.
  • An established and successful history in managing high profile and small client accounts within the print or related industry.
  • A professional understanding of selling print related products and services and a professional knowledge of print production processes and techniques; especially large and small format digital products and their applications.
  • A meticulously tidy manner to administration with an advanced skill set of using Microsoft Office based programs, especially Excel and Word.
  • A positive attitude and aptitude with an innate ability to build excellent working relationships with our clients, suppliers and their colleagues.
  • A professional, well presented telephone manner.
  • An ability to negotiate, achieving mutual satisfaction at all times to ensure long-term relationships.
  • Experience in organising fitting installations and managing installation teams and their related machinery.
  • The initiative to self-organise and manage their day-to-day operations
  • We produce an array of printed products from small in quantity to large in size and offer a number of additional services you wouldn’t think we do, such as digital signage, event branding, graphic installation, online procurement and management.
  • We want to bolster our ranks with the appointment of an experienced Client Service Executive to cater to our existing local and international clientele operating within the Print & Branding Industry.
  • Liaising with clients and advising them on the best product and service solutions for a variety of diverse projects with a "can do" attitude at all times.
  • Creating Estimates and submitting to clients, progress chasing and winning work predominantly for large and small format digital products.
  • Preparing and delivering work instructions and project briefs for tasks such as production, packing, collation, delivery or fitting.
  • Purchasing stock and non-stock materials, products and services on behalf of the business.
  • Occasional face to face or online client meetings, location recce and negotiation with suppliers.
  • Assisting the business with product and service development to maintain growth and diversity within our industry.


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