Closing: Jan 17, 2023
This position has expiredPublished: Jan 13, 2023 (22 days ago)
Job Requirements
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Job Summary
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- Engie Energy Access is looking for dynamic, highly motivated and disciplined Credit Officers with a passion for entrepreneurship, renewable energy and financial inclusion.
- This position is a key role within the Customer Finance Department of a fast-paced start up at the front lines of renewable energy and mobile payment technology.
- This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers and where need be deactivate non-paying customers while giving good customer experience.
Required Skills & Experience
- Degree or Diploma in a relevant field
- Knowledge of the service area geographies.
- Skilled in both verbal and written communications.
- Skilled in customer relations, negotiations and problem solving.
- Ability to establish and maintain effective working relationships with internal and external customers
- Demonstrated high levels of maturity
- Team player who is able to work independently
- Demonstrated honesty and integrity.
- Fluency in English and local language(s) in assigned region
- Highly Desired Skills
- Experience with Excel and PowerPoint added advantage
- Community work experience.
Method of Application
Interested and qualified candidates should send their Application using the job title as the subject of the mail.
Responsibilities
- Engie Energy Access is looking for dynamic, highly motivated and disciplined Credit Officers with a passion for entrepreneurship, renewable energy and financial inclusion.
- This position is a key role within the Customer Finance Department of a fast-paced start up at the front lines of renewable energy and mobile payment technology.
- This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers and where need be deactivate non-paying customers while giving good customer experience.
Required Skills & Experience
- Degree or Diploma in a relevant field
- Knowledge of the service area geographies.
- Skilled in both verbal and written communications.
- Skilled in customer relations, negotiations and problem solving.
- Ability to establish and maintain effective working relationships with internal and external customers
- Demonstrated high levels of maturity
- Team player who is able to work independently
- Demonstrated honesty and integrity.
- Fluency in English and local language(s) in assigned region
- Highly Desired Skills
- Experience with Excel and PowerPoint added advantage
- Community work experience.
Method of Application
Interested and qualified candidates should send their Application using the job title as the subject of the mail.
- Customer engagement - Bounce backs & Repossessions for defined customers
- Customer engagement – Customer surveys based on different parameters Deliverables and Activities
- Mobile Money Development – Build Mobile Money Network in defined locations
- Mobile Money Development – Develop and implement migration plan of new and existing customers to Mobile Money payment channels
- Continuous improvement of Customer Finance field processes
- Overall Responsibility for Credit performance in assigned locations
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.
