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Customer support, client care Jobs in Nigeria

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Outsource Company Nigeria

Customer Service Representative

Lagos, Nigeria

4 days remaining

Eric Kayser

Floor Runner

Lagos, Nigeria

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Candid Solutions

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Lagos, Nigeria

14 days remaining

Michael Stevens Consulting

Customer Service Staff

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Wave NG

Customer Service Personnel (Restaurant)

Lagos, Nigeria

12 days remaining

Beiersdorf

Shopper & Customer Marketing Manager - Derma, CEWA

Lagos, Nigeria

12 days remaining

Invent Alliance Limited

Customer Relationship Officer

Lagos, Nigeria

13 days remaining

EMGE Resources Limited

Customer Service Representative

Lagos, Nigeria

14 days remaining

Starcare International Hospital

Call Centre Executive

Lagos, Nigeria

12 days remaining

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International Breweries Plc

CIC Agent

Ilesha, Nigeria

9 days remaining

Country / Region

Africa
Kenya
Uganda

Fuzu

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© Fuzu Ltd 2024

Customer Service Representative

Closing: Apr 19, 2024

4 days remaining

Published: Apr 15, 2024 ( today)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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  • Manage large amounts of incoming and outgoing phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
Responsibilities


  • Manage large amounts of incoming and outgoing phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers


Tags

Customer support, client care jobs

Outsourcing, leasing industry jobs

Entry and Basic-level jobs

Jobs in Lagos

Jobs in Nigeria

Customer support, client care jobs in Lagos

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