CLOSED FOR APPLICATIONS
Customer Retention & Customer Experience Coordinator
Closing: Jan 15, 2023
This position has expiredPublished: Jan 5, 2023 (25 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Job Description
- The customer retention agent is responsible for engaging customers to obtain feedback on services and understand their behavior (lifestyle, preferences, etc), and win back lost customers.
Educational Qualifications & Functional Skills
- Minimum Requirements: B.Sc / HND in any discipline
- 1 - 2 years experience in customer’s service.
Other Requirements:
- Customer Focus
- Result Oriented
- Excellent Communication and listening skills
- Team Player
- Hard Working
- Accountable
- Self Motivated.
Responsibilities
Job Description
- The customer retention agent is responsible for engaging customers to obtain feedback on services and understand their behavior (lifestyle, preferences, etc), and win back lost customers.
Educational Qualifications & Functional Skills
- Minimum Requirements: B.Sc / HND in any discipline
- 1 - 2 years experience in customer’s service.
Other Requirements:
- Customer Focus
- Result Oriented
- Excellent Communication and listening skills
- Team Player
- Hard Working
- Accountable
- Self Motivated.
Expected Key Results
- Customer Engagement
- Increase customers satisfaction
- And any other duty assigned by the manager.
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