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Customer Service Representative

Closing: Jan 5, 2023

This position has expired

Published: Dec 5, 2022 (2 months ago)

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Customer service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


Customer Service Representative Requirements:

  • One to two years working experience

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.

  • Good communication skills



  • Responsibilities

    Customer service Representative

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


    Customer Service Representative Requirements:

    • One to two years working experience

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.

  • Good communication skills



  • Customer Service Representative Responsibilities:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

    • Responding promptly to customer inquiries.

    • Communicating with customers through various channels.

    • Acknowledging and resolving customer complaints.

    • Knowing our products inside and out so that you can answer questions.

    • Processing orders, forms, applications, and requests.


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