Closing: Oct 12, 2023
21 days remainingPublished: Sep 14, 2023 (7 days ago)
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Job Summary
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Requirements
- Candidates should possess a minimum of ND / NCE / HND qualification.
- Candidates should reside within Ojodu, Ikeja, Agege, Ogba axis
Responsibilities
Requirements
- Candidates should possess a minimum of ND / NCE / HND qualification.
- Candidates should reside within Ojodu, Ikeja, Agege, Ogba axis
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
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