Field Loan Recovery Officer - Akure

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
  
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action
  

Job Requirements

• B.Sc / HND in related discipline.
  
• 2 -5 years experience in a loan recovery role; preferable with financial services or Microfinance.
  
• Effective communication and reporting skills
  
• Excellent Analytical & Numerical Skills.
  
• Knowledgeable of recovery best practice and approach.
  

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
  
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action
  

Job Requirements

• B.Sc / HND in related discipline.
  
• 2 -5 years experience in a loan recovery role; preferable with financial services or Microfinance.
  
• Effective communication and reporting skills
  
• Excellent Analytical & Numerical Skills.
  
• Knowledgeable of recovery best practice and approach.
  

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
  
• Recover bad debts from delinquent debtors.
  
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
  
• Reduce the non-performing loans owed to a company.
  
• Design work-out payment plans for debtors
  
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
  
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
  
• Maintain appropriate and comprehensive records of customer’ discussions.
  
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
  
• Maintain confidentiality while handling customers enquires and information.
  
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
  
• Report [daily] progress against target to the designated line manager.