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CLOSED FOR APPLICATIONS

Front Desk Officer

Closing: Sep 27, 2022

This position has expired

Published: Sep 16, 2022 (21 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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Location: Magodo, Lagos


 Minimum Qualifications

  • Bachelor's Degree or HND in Business Administration, Secretarial Administration or related fields.
  • At least 2 years working experience in a similar position
  • Demonstrable experience in customer service in an environment requiring tact, judgment and discretion in handling client’s complaints and/or requests
  • Experience in using a wide range of relevant IT packages/equipment.
  • Excellent communication skills

Minimum Competencies / Skills:

  • Must be proficient with the keyboard and IT applications –Microsoft office suite (excel word and power point), outlook express, internet etc.
  • Excellent organizational skills, ability to multi-task and organize others
  • Excellent oral and written communication skills and ability.
  • Ability to work under pressure and be flexible as part of a small team.
  • Attention to detail and deadlines. Ability to filter information and assess priorities.
  • Excellent knowledge of customer service principles and practice.
Responsibilities

Location: Magodo, Lagos


 Minimum Qualifications

  • Bachelor's Degree or HND in Business Administration, Secretarial Administration or related fields.
  • At least 2 years working experience in a similar position
  • Demonstrable experience in customer service in an environment requiring tact, judgment and discretion in handling client’s complaints and/or requests
  • Experience in using a wide range of relevant IT packages/equipment.
  • Excellent communication skills

Minimum Competencies / Skills:

  • Must be proficient with the keyboard and IT applications –Microsoft office suite (excel word and power point), outlook express, internet etc.
  • Excellent organizational skills, ability to multi-task and organize others
  • Excellent oral and written communication skills and ability.
  • Ability to work under pressure and be flexible as part of a small team.
  • Attention to detail and deadlines. Ability to filter information and assess priorities.
  • Excellent knowledge of customer service principles and practice.

Responsibilities

  • Attend to client enquiries
  • Issue visitor’s tags to visitors/clients
  • Receive, direct and relay telephone messages and emails to the appropriate staff/department.
  • Operate/Oversee the operation of television in the lounge.
  • Raise for the subscription of the TV decoder.
  • Provide administrative /secretarial support for staff as may be requested.
  • Receive mails/correspondence and distribute accordingly.
  • Taking minutes at every General Staff Meeting and circulating such minutes latest 24 hours after the meeting.
  • Raising of requisitions for the procurements of office consumables and internet subscription.
  • Daily update of monthly and daily regular staff attendance
  • Preparation of monthly attendance sheet for HR Payroll inputs.
  • Organise/Provide refreshments for executives/management staff meetings.
  • Daily supervision of cleaning operative in ensuring that administrative block is always tidy.
  • Perform other duties as may be directed.
  • Management reserves the right to add or remove from your responsibilities and can transfer you to another department where it feels you could perform better.

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