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Front Desk / Receptionist / Customer Experience

Closing: Nov 20, 2022

This position has expired

Published: Oct 23, 2022 (2 months ago)

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The job position allows the individual to combine excellent skills of customer service and relationship management in cross selling, upselling, telesales and marketing both online and off-line, in attracting, satisfying and retaining customers.

This unique role is a great fit for someone with an outgoing personality, highly motivated & with personal drive for success.

The candidate should be flexible, with great people skills & has the ability to adapt with the constant dynamic changes in the customer service and sales world


Responsibilities

The job position allows the individual to combine excellent skills of customer service and relationship management in cross selling, upselling, telesales and marketing both online and off-line, in attracting, satisfying and retaining customers.

This unique role is a great fit for someone with an outgoing personality, highly motivated & with personal drive for success.

The candidate should be flexible, with great people skills & has the ability to adapt with the constant dynamic changes in the customer service and sales world



  • Manage large amounts of incoming calls and redirect as necessary
  • Generate sales leads from calls
  • Communicate, Identify and assess customers needs to improve customer experience
  • Build sustainable relationships and trust with existing and potential customers through open and interactive communication
  • Keep front desk area clean, tidy and supplied with all the necessary supplies
  • Maintain detailed and correct knowledge of company products and services to respond appropriately to customer inquiries.


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