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Front Desk Representative

Closing: Oct 22, 2022

15 days remaining

Published: Sep 3, 2022 (2 months ago)

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Job Description

The company is looking for a professionalfront desk clerk to oversee all receptionist and secretarial duties at our mainentrance desk. You will perform a range of duties including answering phone

calls, managing the switchboard, and maintaining the office budget.

The central goal is to provide our clientswith outstanding customer service and support. As the ‘face’ of our company,the successful candidate will be presentable and friendly, with outstanding

people’s skills. You should have a talent for multi-tasking, with excellentcommunication and organizational skills.


Responsibilities
Job Description

The company is looking for a professionalfront desk clerk to oversee all receptionist and secretarial duties at our mainentrance desk. You will perform a range of duties including answering phone

calls, managing the switchboard, and maintaining the office budget.

The central goal is to provide our clientswith outstanding customer service and support. As the ‘face’ of our company,the successful candidate will be presentable and friendly, with outstanding

people’s skills. You should have a talent for multi-tasking, with excellentcommunication and organizational skills.


Responsibilities:
  • Greet guests and provide them with superb customer service.

  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

  • Answer all client questions and incoming calls.

  • Redirect phone calls to the appropriate department and take down messages.

  • Accept all letters and packages, and distribute them to their appropriate departments.

  • Monitor, organize and forward emails.
  • Maintain records and files.


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