IT Support Officer

Qualifications

• B.Sc in Computer Science / Computer Engineering, or related field.
  
• Minimum of 2 years’ experience As an IT Personnel.
  
• Previous working experience a healthcare setting is an added advantage
  
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
  
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
  
• Previous experience work experience with EMR/HIMS
  
• Good interpersonal skills and should be able to interact with all staff across all levels and cadre.
  
• Creative, open to new ideas and ability to multi-task effectively.
  

Qualifications

• B.Sc in Computer Science / Computer Engineering, or related field.
  
• Minimum of 2 years’ experience As an IT Personnel.
  
• Previous working experience a healthcare setting is an added advantage
  
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
  
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
  
• Previous experience work experience with EMR/HIMS
  
• Good interpersonal skills and should be able to interact with all staff across all levels and cadre.
  
• Creative, open to new ideas and ability to multi-task effectively.
  

• Maintain the smooth running of computer systems, routers, switches, and internet and ensure users get maximum benefits from them.
  
• Offer daily operations and systems support to personnel.
  
• Setting up of computer LAN for a new outlet while providing solution to IT matters concurrently.
  
• Verify functionality of hardware and software components.
  
• Conduct consistent network backup operations.
  
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  
• Planning and undertaking scheduled maintenance upgrades.
  
• Restricting access to unauthorized sites, downloads and users.
  
• Setting up accounts for staff, educate them on log in and resolve issues arising
  
• Troubleshoot hardware and software issues in person, remotely and via phone
  
• Investigating, diagnosing and solving computer software and hardware faults
  
• Maintaining records of software licenses.