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IT Support Officer

Closing: Dec 31, 2022

This position has expired

Published: Dec 19, 2022 (2 months ago)

Job Requirements

Education:

Work experience:

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Job Summary

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Qualifications

  • B.Sc in Computer Science / Computer Engineering, or related field.
  • Minimum of 2 years’ experience As an IT Personnel.
  • Previous working experience a healthcare setting is an added advantage
  • Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
  • Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
  • Previous experience work experience with EMR/HIMS
  • Good interpersonal skills and should be able to interact with all staff across all levels and cadre.
  • Creative, open to new ideas and ability to multi-task effectively.


Responsibilities

Qualifications

  • B.Sc in Computer Science / Computer Engineering, or related field.
  • Minimum of 2 years’ experience As an IT Personnel.
  • Previous working experience a healthcare setting is an added advantage
  • Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
  • Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
  • Previous experience work experience with EMR/HIMS
  • Good interpersonal skills and should be able to interact with all staff across all levels and cadre.
  • Creative, open to new ideas and ability to multi-task effectively.



  • Maintain the smooth running of computer systems, routers, switches, and internet and ensure users get maximum benefits from them.
  • Offer daily operations and systems support to personnel.
  • Setting up of computer LAN for a new outlet while providing solution to IT matters concurrently.
  • Verify functionality of hardware and software components.
  • Conduct consistent network backup operations.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Planning and undertaking scheduled maintenance upgrades.
  • Restricting access to unauthorized sites, downloads and users.
  • Setting up accounts for staff, educate them on log in and resolve issues arising
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Investigating, diagnosing and solving computer software and hardware faults
  • Maintaining records of software licenses.


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