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Key Account Manager

Closing: Nov 16, 2022

This position has expired

Published: Nov 9, 2022 (31 days ago)

Job Requirements

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Work experience:

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Job Summary

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Requirements

  • 4 - 6 years of experience in the Merchant business.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  • Performance Bonus
  • Training & Development
  • Work From Home
  • Paid Time Off
  • Pension Plan
  • Private Health Insurance
Responsibilities

Requirements

  • 4 - 6 years of experience in the Merchant business.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  • Performance Bonus
  • Training & Development
  • Work From Home
  • Paid Time Off
  • Pension Plan
  • Private Health Insurance

Description
We are looking to hire a Key Account Manager to join our Sales team. To do well in this role you need a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:

  • He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
  • Engaging with portfolio of merchants to introduce them to our products.
  • Have a good understanding of the business's products or services and be able to advise others about them.
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
  • Onboard and retain the merchants and nurture those key relationships over time.
  • Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
  • Coordinating pre-sales and post-sales follow up.
  • Hit target quotas for set KPIs (Transaction value, volume, and revenue).
  • To achieve their daily, weekly, and monthly target of transactions.
  • To reactivate the inactive accounts by calling, and visiting them.
  • Monitoring market trends and providing regular competitor feedback.

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