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Key Account Manager

Closing: Mar 23, 2023

This position has expired

Published: Feb 23, 2023 (30 days ago)

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Job Summary

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Requirements

  • Strong competitive drive, negotiation skills, business judgment and the ability to work independently
  • Familiarity with the international and local supermarket chains
  • Accountability for profitable results, goals and sales targets
  • An appreciation of customer expectations with a customer-oriented approach to results
  • Excellent verbal, written communication and presentation skills
  • Ability to plan and prioritize as required
  • Strong analysis and judgment skills


Responsibilities

Requirements

  • Strong competitive drive, negotiation skills, business judgment and the ability to work independently
  • Familiarity with the international and local supermarket chains
  • Accountability for profitable results, goals and sales targets
  • An appreciation of customer expectations with a customer-oriented approach to results
  • Excellent verbal, written communication and presentation skills
  • Ability to plan and prioritize as required
  • Strong analysis and judgment skills


  • Develop and implement plans for the overall Modern Trade Channel and the Key Account Customers with the overall objective to boost revenue, business profitability and drive customer satisfaction.
  • Manage the business partnership and relationship with existing Key Modern Trade Customers.
  • Develop and implement Joint Business Plan and ensure the achievements of agreed customer targets/KPIs.
  • Define, lead implementation and excellent execution of all activities and promotions for customer’ channels.
  • Manage the order-to-cash cycle, including Customer Acceptance, Invoicing and Payments.
  • Manage the overall product availability and visibility in the Modern Trade channel.
  • Evaluation of Target vs. Actual performance (volume/value, KPIs, etc.) of the overall channel and Key Customers.
  • Contribute to innovation by providing shopper and competitive insights on pricing, new products, promotions, shopper behaviours and trends.
  • Supervise and track indirect Modern Trade sales (through traditional distributors) and operation in other key cities.


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