Mobile Teller - Ibadan

Requirements

• Must be an OND / NCE graduate from an accredited polytechnic or College of Education
  




• Must have completed his/her industrial training.
  

Requirements

• Must be an OND / NCE graduate from an accredited polytechnic or College of Education
  




• Must have completed his/her industrial training.
  

Main Roles

Manage a portfolio of clients:

• Build a portfolio of clients by:
  




• Proposing the service to existing Advans clients
  




• Prospecting potential clients at their business places and following up through regular contact with prospects
  




• Monitor the deposits of the clients under supervision.
  




• Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
  




• Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
  




• Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
  




• Identify clients’ needs and propose new products/services to management.
  

Field Cash Collection activities:

• Organize an efficient daily collection schedule with clients in the portfolio.
  




• Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the BankOne technical application on the phone.
  




• Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
  




• Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.
  




• Strictly adhere to the MIS requirements when registering all cash transactions in the MIS system.
  




• Report any cash shortage or overage to the CSM and Deposit Team Lead
  




• Encourage clients to make deposits on their Advans account.
  




• Liaise with Client Officers on clients interested by the Mobile collection service for saving.
  




• Create new clients and accounts on the field.
  

Organization and control:

• Cash counts and controls: ensure and control the conformity of transactions with collected cash and monitoring tools.
  




• Ensure compliance of all operations performed with Advans policies and procedures.
  




• Share information and best practices with other Mobile Tellers.
  




• Report all the issues related to the job to the CSM.