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Mobile Teller (South East)

Closing: Nov 23, 2023

This position has expired

Published: Nov 8, 2023 (23 days ago)

Job Requirements

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Job Summary

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Requirements

  • Must be an OND / NCE graduate from an accredited polytechnic or College of Education
  • Must have completed his/her industrial training.
  • Responsibilities
    Requirements

    • Must be an OND / NCE graduate from an accredited polytechnic or College of Education
    • Must have completed his/her industrial training.
    • Main Roles

      Manage a portfolio of clients:
      • Build a portfolio of clients by:
      • Proposing the service to existing Advans clients
      • Prospecting potential clients at their business places and following up through regular contact with prospects
      • Monitor the deposits of the clients under supervision.
      • Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
      • Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
      • Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
      • Identify clients’ needs and propose new products/services to management.
      • Field Cash Collection activities:

        • Organize an efficient daily collection schedule with clients in the portfolio.
        • Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the BankOne technical application on the phone.
        • Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
        • Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.
        • Strictly adhere to the MIS requirements when registering all cash transactions in the MIS system.
        • Report any cash shortage or overage to the CSM and Deposit Team Lead
        • Encourage clients to make deposits on their Advans account.
        • Liaise with Client Officers on clients interested by the Mobile collection service for saving.
        • Create new clients and accounts on the field.
        • Organization and control:

          • Cash counts and controls: ensure and control the conformity of transactions with collected cash and monitoring tools.
          • Ensure compliance of all operations performed with Advans policies and procedures.
          • Share information and best practices with other Mobile Tellers.
          • Report all the issues related to the job to the CSM
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