Receptionist

In addition to the general duties described above. Specific duties and responsibilities include the following:

• Welcome visitors by greeting them in person or via telephone.
• Attend to all visitor-related queries and escalate complex queries where necessary;
• Assist in maintaining security by monitoring the guest logbook and issuing visitor badges;
• Notify the Admin Officer II-Safety and Security or the office security guards of any suspicious visitor(s) within the (front) office environment;
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
• Answer and forward phone calls as needed;
• Manage meeting rooms requests and allocations
• Set up conference/meeting rooms as needed including electronic presentations;
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Receive and dispatch mails/letters and other materials to the appropriate staff, office or unit;
• Assist with office logistics arrangements and small procurements as needed;
• Handle staff travel air tickets and hotel bookings
• Manage staff official data and airtime provision
• Manage the front office supplies and keep inventory of stock.
• Other duties as assigned.