Closing: Feb 28, 2023
This position has expiredPublished: Feb 9, 2023 (2 months ago)
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Job Summary
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About the Role
- We are looking to hire a Reconciliation and Settlement Associate, who will be responsible for identifying and resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.
Requirements
- B.Sc in any field in the Social Sciences.
- 3 - 4 years working years of experience in reconciliation and settlements.
- Proficiency in the use of all Microsoft Office Products, (PowerBI, Outlook, Powerpoint) especially Excel.
- SQL/MY SQL skills to extract data from databases.
- Excellent communication skills.
- Intermediate report writing skills.
- High-level attention to detail.
Responsibilities
About the Role
- We are looking to hire a Reconciliation and Settlement Associate, who will be responsible for identifying and resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.
Requirements
- B.Sc in any field in the Social Sciences.
- 3 - 4 years working years of experience in reconciliation and settlements.
- Proficiency in the use of all Microsoft Office Products, (PowerBI, Outlook, Powerpoint) especially Excel.
- SQL/MY SQL skills to extract data from databases.
- Excellent communication skills.
- Intermediate report writing skills.
- High-level attention to detail.
Responsibilities
- Reconciliation of transactions across all Piggytech’s products to confirm accuracy and integrity.
- Perform daily reconciliations of collections and payments of all products and flag discrepancies.
- Liaising with payment processors on collections and payments.
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions for resolution.
- Engaging with both internal and external stakeholders to assist with investigations to identify the root cause of losses, and working with subject matter experts to identify and execute solutions.
- Work with the customer finance team on disputes and chargebacks.
- Continuous evaluation of current processes vis-à-vis best industry practices.
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