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Closing: Sep 29, 2022

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Published: Sep 19, 2022 (18 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications & Required Skills

  • Degree/HND in related discipline.
  • More than 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
  • Effective communication and reporting skills
  • Problem-solving and decision-making skill
  • Knowledgeable of recovery best practice and approach.

Areas of Expertise:

  • Debt Collection
  • Issue Resolution
  • Numerical and well organised.
Responsibilities


Qualifications & Required Skills

  • Degree/HND in related discipline.
  • More than 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
  • Effective communication and reporting skills
  • Problem-solving and decision-making skill
  • Knowledgeable of recovery best practice and approach.

Areas of Expertise:

  • Debt Collection
  • Issue Resolution
  • Numerical and well organised.

Main Responsibilities

  • Create a recovery management environment of an acceptable quality in line with established credit guidelines.
  • Interact with customer to obtain additional credit information that can help in recovery.
  • Maintain recovery records on the delinquent loans.
  • Negotiate payment programs with delinquent customers.
  • Tracking of various stages of cumulative loan outstanding and alerting management of the required step that must be taken to ensure full recovery in line with our recovery process.
  • Loan /remedial management that is factoring in the interest till date and restructuring plan.
  • Work with the legal and remedial team at the head office throughout the legal process and provided direction as required.


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