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Recovery Officer

Closing: Jun 8, 2023

9 days remaining

Published: May 18, 2023 (12 days ago)

Job Requirements

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Work experience:

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Job Summary

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Requirements and Skills

  • Minimum of a B.Sc in any field is preferred for organizational abilities and attention to detail.
  • 1 - 2 years experience as a recovery officer.
  • Proven experience as debt collector.
  • Experience in working with targets and tight deadlines.
  • Knowledge of relevant legal requirements.
  • Working knowledge of MS Office and databases.
  • Excellent communication and people skills.
  • Apt in negotiating and persuading.
  • Ability to be polite and compassionate without lacking confidence.
  • Must reside around AJah, Awoyaya, Ibeju Lekki axis.

How to Apply

Interested and qualified candidates should send their Resume / CV using the Job Title as the subject of the email.

Responsibilities

Requirements and Skills

  • Minimum of a B.Sc in any field is preferred for organizational abilities and attention to detail.
  • 1 - 2 years experience as a recovery officer.
  • Proven experience as debt collector.
  • Experience in working with targets and tight deadlines.
  • Knowledge of relevant legal requirements.
  • Working knowledge of MS Office and databases.
  • Excellent communication and people skills.
  • Apt in negotiating and persuading.
  • Ability to be polite and compassionate without lacking confidence.
  • Must reside around AJah, Awoyaya, Ibeju Lekki axis.

How to Apply

Interested and qualified candidates should send their Resume / CV using the Job Title as the subject of the email.

  • Handle customers questions or complaints.
  • Negotiate payoff deadlines and payment plans.
  • Build trust with debtors.
  • Identify gaps in the system and recommend solutions.
  • Keep track of assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments.
  • Locate and contact debtors to inquire of their payment status.
  • Negotiate payoff deadlines or payment plans.
  • Investigate and resolve discrepancies.
  • Create trust relationships with debtors when possible to avoid future issues.
  • Update account status and database regularly.
  • Alert superiors of debtors unwilling or unable to pay when necessary.
  • Comply with requirements when legal action is unavoidable.


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