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Closing: Mar 1, 2022

2 months remaining

Published: Jan 5, 2022 (12 days ago)

Job Requirements

Education:

Diploma, Associate's degree

Work experience:

2 years

Language skills:

English

Job Summary

Contract Type:

Full time

Job Summary

  • We are looking for a Relationship Officers to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
  • To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
  • We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Requirements

  • Minimum of OND in any field
  • Proven experience as a Relationship Officer
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset.


Responsibilities

Job Summary

  • We are looking for a Relationship Officers to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
  • To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
  • We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Requirements

  • Minimum of OND in any field
  • Proven experience as a Relationship Officer
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset.


Responsibilities

  • Understand customer needs and develop plans to address them
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of the market


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