Restaurant Outlet Operations Manager

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.
  
• Minimum of five (5) years relevant work experience in a restaurant or food services organization.
  
• Experience in a known quick services restaurant brand will be an added advantage
  
• Highly experienced in food products and services.
  
• Sound logistics management, business operations and financial knowledge.
  
• Strong managerial skills with proven track record in delivering targets and efficiencies.
  
• Fluency in English is essential, with superior oral and written communication skills.
  

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.
  
• Minimum of five (5) years relevant work experience in a restaurant or food services organization.
  
• Experience in a known quick services restaurant brand will be an added advantage
  
• Highly experienced in food products and services.
  
• Sound logistics management, business operations and financial knowledge.
  
• Strong managerial skills with proven track record in delivering targets and efficiencies.
  
• Fluency in English is essential, with superior oral and written communication skills.
  

• Oversee the daily operations of outlet for efficient operations.
  
• Plan and assign daily workloads to outlet associates.
  
• Develop and enforce established policies and procedures.
  
• Establish operational strategies to meet quality and customer service standards.
  
• Develop marketing strategies to improve sales and profitability.
  
• Maintain the outlet facility clean and safe.
  
• Obtain customer feedbacks and recommend necessary outlet operational changes.
  
• Schedule orientations and job trainings to outlet associates.
  
• Organize regular meetings to discuss about issues and updates.
  
• Analyze and resolve problems in a timely and accurate manner.
  
• Organize special events and entertainments to attract more customers.
  
• Address customer queries courteously and ensure customer satisfaction.
  
• Develop cost-effective operational plan to achieve outlet goals.
  
• Assist in cash handling activities and develop expense and revenue reports.