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Sales And Service Coordinator

Closing: Dec 30, 2021

26 days remaining

Published: Nov 25, 2021 (9 days ago)

Job Requirements

Education:

Bachelor's degree

Work experience:

3 years

Language skills:

English

Job Summary

Contract Type:

Full time

Requirements

  • B.Sc Degree.
  • At least 3 years of experience.
  • Hands on experience is a must.


Responsibilities

Requirements

  • B.Sc Degree.
  • At least 3 years of experience.
  • Hands on experience is a must.


Job Duties

  • Understand customers’ needs and requirements and route qualified opportunities to the appropriate sales team for further development and closure.
  • Schedule and attend client meetings.
  • Represent the company in industry related events.
  • Create a database of client on the company server
  • Source new sales opportunities through phone calls and emails and conduct research on prospective clients.
  • Liaise with the sales team to ensure proper pre and post sales service.
  • Manage the sales order processing from customer order placement, to follow up on coordination with logistics, and delivery to customer.
  • Act as the point of contact for the different clients and handle all communication and inquires, from order placement until final payment.
  • Ensure that all deliveries are handled in line with customers policies.
  • Control the invoicing process and follow-up until payment received
  • Support the service Team, in planning the maintenance contract, service Visits/Plans and spare part allocation.
  • Prepare monthly reports of businesses generated through promotional activities and new business opportunities.
  • Developing new business with existing and potential clients
  • Respond to all queries and complaints from clients as regards the company’s products and services
  • Work with colleagues in the business development team to improve overall sales, customer experience and satisfaction.


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