Sales Associate

Job Description

• As a Sales Associate, you will be the first point of contact for our customers, providing an exceptional shopping experience and driving sales growth.
  
• Your interpersonal skills, product knowledge, and ability to build customer relationships will contribute to the store's success and customer satisfaction.
  

Qualifications

• Bachelor's Degree / HND in Business Administration, or related field (preferred).
  
• Cross selling and Upselling
  
• Proven work experience as a Sales Associate or similar role.
  
• Strong customer interaction and interpersonal skills.
  
• Excellent Oral and written communication skills
  
• Great dress sense, level headed and comported
  
• Customer-focused mindset and ability to retain customer
  
• Familiarity with social media and relevant tools required for the job
  
• Sales-driven with a passion for meeting targets and achieving results.
  
• Energetic, enthusiastic, and a team player.
  
• Polite, friendly and sociable.
  

Job Description

• As a Sales Associate, you will be the first point of contact for our customers, providing an exceptional shopping experience and driving sales growth.
  
• Your interpersonal skills, product knowledge, and ability to build customer relationships will contribute to the store's success and customer satisfaction.
  

Qualifications

• Bachelor's Degree / HND in Business Administration, or related field (preferred).
  
• Cross selling and Upselling
  
• Proven work experience as a Sales Associate or similar role.
  
• Strong customer interaction and interpersonal skills.
  
• Excellent Oral and written communication skills
  
• Great dress sense, level headed and comported
  
• Customer-focused mindset and ability to retain customer
  
• Familiarity with social media and relevant tools required for the job
  
• Sales-driven with a passion for meeting targets and achieving results.
  
• Energetic, enthusiastic, and a team player.
  
• Polite, friendly and sociable.
  

Customer Engagement:

• Greet customers warmly and provide assistance in locating products.
  
• Understand customer needs and preferences, offering personalized recommendations.
  
• Provide information about product features, pricing, and promotions.
  

Sales Generation:

• Actively engage with customers to initiate and close sales transactions.
  
• Meet or exceed individual and team sales targets.
  
• Upsell and cross-sell products to enhance the customer's shopping experience.
  

Product Knowledge:

• Develop a deep understanding of product offerings and specifications.
  
• Stay updated with new arrivals, trends, and product benefits.
  
• Communicate product details effectively to customers.
  

Customer Service:

• Handle customer inquiries, complaints, and returns courteously and professionally.
  
• Resolve customer issues promptly, escalating when necessary.
  
• Ensure a positive shopping experience that builds customer loyalty.
  

Team Collaboration:

• Collaborate with colleagues to achieve store goals and create a positive work environment.
  
• Share customer feedback, trends, and insights with the team.
  

Maintaining Store Aesthetics

• Assist in maintaining a visually appealing and well-organized store environment
  
• Restocking merchandise and keeping displays clean and tidy.