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Sales Associate - Lekki

Closing: Nov 30, 2023

This position has expired

Published: Oct 4, 2023 (2 months ago)

Job Requirements

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Work experience:

Language skills:

Job Summary

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Job Description

  • As a Sales Associate, you will be the first point of contact for our customers, providing an exceptional shopping experience and driving sales growth.
  • Your interpersonal skills, product knowledge, and ability to build customer relationships will contribute to the store's success and customer satisfaction.

Qualifications

  • Bachelor's Degree / HND in Business Administration, or related field (preferred).
  • Cross selling and Upselling
  • Proven work experience as a Sales Associate or similar role.
  • Strong customer interaction and interpersonal skills.
  • Excellent Oral and written communication skills
  • Great dress sense, level headed and comported
  • Customer-focused mindset and ability to retain customer
  • Familiarity with social media and relevant tools required for the job
  • Sales-driven with a passion for meeting targets and achieving results.
  • Energetic, enthusiastic, and a team player.
  • Polite, friendly and sociable.


Responsibilities

Job Description

  • As a Sales Associate, you will be the first point of contact for our customers, providing an exceptional shopping experience and driving sales growth.
  • Your interpersonal skills, product knowledge, and ability to build customer relationships will contribute to the store's success and customer satisfaction.

Qualifications

  • Bachelor's Degree / HND in Business Administration, or related field (preferred).
  • Cross selling and Upselling
  • Proven work experience as a Sales Associate or similar role.
  • Strong customer interaction and interpersonal skills.
  • Excellent Oral and written communication skills
  • Great dress sense, level headed and comported
  • Customer-focused mindset and ability to retain customer
  • Familiarity with social media and relevant tools required for the job
  • Sales-driven with a passion for meeting targets and achieving results.
  • Energetic, enthusiastic, and a team player.
  • Polite, friendly and sociable.


Customer Engagement:

  • Greet customers warmly and provide assistance in locating products.
  • Understand customer needs and preferences, offering personalized recommendations.
  • Provide information about product features, pricing, and promotions.

Sales Generation:

  • Actively engage with customers to initiate and close sales transactions.
  • Meet or exceed individual and team sales targets.
  • Upsell and cross-sell products to enhance the customer's shopping experience.

Product Knowledge:

  • Develop a deep understanding of product offerings and specifications.
  • Stay updated with new arrivals, trends, and product benefits.
  • Communicate product details effectively to customers.

Customer Service:

  • Handle customer inquiries, complaints, and returns courteously and professionally.
  • Resolve customer issues promptly, escalating when necessary.
  • Ensure a positive shopping experience that builds customer loyalty.

Team Collaboration:

  • Collaborate with colleagues to achieve store goals and create a positive work environment.
  • Share customer feedback, trends, and insights with the team.

Maintaining Store Aesthetics

  • Assist in maintaining a visually appealing and well-organized store environment
  • Restocking merchandise and keeping displays clean and tidy.


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