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Settlement And Clearing Officer

Closing: Jan 17, 2023

This position has expired

Published: Dec 20, 2022 (2 months ago)

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Role Summary

The candidate will be responsible for the development and execution of the sales strategy, identification and expansion of client portfolios, client portfolio management and deal negotiations within and across key segments The candidate will work closely with the Chief Commercial Officer and the respective Business Segment Leads in the execution of these duties.



Responsibilities

Role Summary

The candidate will be responsible for the development and execution of the sales strategy, identification and expansion of client portfolios, client portfolio management and deal negotiations within and across key segments The candidate will work closely with the Chief Commercial Officer and the respective Business Segment Leads in the execution of these duties.



- Oversees the settlement of merchants' funds and other parties' fees of POS/WEB/Bank Branch/Cash-based POS transactions received from card schemes at T+1


- Transmit daily settlement and net settlement file of banks through Nigeria Interbank Settlement Systems (NIBSS).

- Oversee the daily settlement of agents banking transactions Monitor the level of chargebacks and oversee dispute management staff

- Liaise with other relevant departments in responding and management & resolution of chargebacks and requests for copies


- Develop Business Requirement Documents (BRD) and SOPs for the automation of settlement processes.


- Liaise regularly with NIBSS, and banks regarding daily settlement of acquired transactions


- Resolve customers' complaint on merchant settlement issues

- Ensure reconciliation of all channel transaction against settlement file of same period, for any exemption.

- Ensure reconciliation all merchants' settled transactions for any exemption of unsettled or wrongly settled transaction(s).

- Ensure prompt distribution to merchants, issuers, acquirer, PTSP, TO and processors reports.

- Contribute to financial reporting and balance sheet management.

- Settlement of transactions routed through various payments platforms

- Settlement of transactions routed through various payments platforms

- Work with the Compliance team to design and maintain a process for reporting fraudulent activity to the appropriate regulatory authorities.

- Identifying unsettled transactions and actively engaging with partners for resolution.

- Perform Weekly Analysis of settlement data and extract valuable business intelligence for decision making purposes


Skills & Competencies Required

- Demonstrable analytical and problem solving skills

- Proven experience within a Customer Service environment

- Proven ability to manage time critical and deadline orientated workload

- Demonstrable interpersonal skills that cover influencing, negotiation, consultation, conflict resolution and assertiveness.

- Problem Solving

- Numerical Skills

- Customer Focus

- Proven understanding of settlement related knowledge such as payment method,

- country specific payment rules, SWIFT, correspondent bank, clearing channel, etc.

- Excellent knowledge in Excel, Power Point, etc, having experience with a TMS

- (Treasury Management System) will be an advantage.

- Proven understanding of settlement related knowledge such as payment method, country specific payment rules, SWIFT, correspondent bank, clearing channel, etc.


Professional Requirements

- Graduate (BA/ BS / B.Com, etc.)


- Minimum 5 years of working experience in banking or tech industry or others that relate to Treasury or banking functions.




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