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Team Lead

Closing: Nov 30, 2023

This position has expired

Published: Nov 14, 2023 (26 days ago)

Job Requirements


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Job Summary

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  • Interested candidates should possess a relevant qualifications with 0-2 years experience.
  • Interested candidates should possess a relevant qualifications with 0-2 years experience.

Essential Duties and Key Responsibilities include the following and other duties as may be assigned.

  • The Team Lead is expected to assist the Business Managers and Assistant Business Manager in handling various tasks related to business management.
  • To support the company by providing quality customer service and communicating with head managers and department heads to achieve a common goal.
  • Responsible for preparing work schedules (Rota) for the team.
  • Create an inspiring team environment with an open communication culture.
  • Liaise with clients, finding and creating business opportunities for the company.
  • To help the team understand performance targets and goals.
  • To identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Secure cinema stock by ensuring cinema security systems, controls and measures is functioning and are being strictly followed.
  • To undertake administrative tasks, oversee the management of the day-to-day activities of the cinemas.
  • To proactively manage operational costs on a day-to-day basis.
  • To support the business manager in the effective management of controllable costs, third party contractors and team members.
  • To plan, perform and manage efficiently all operational tasks within the cinema.
  • To continually give feedback to the business manager and colleagues’ ways in which cinema operations can be improved and to always champion the needs of the guests and team members.
  • To maximize the performance of all employees by teamwork, motivation and effective coaching and performance management.
  • To propose and prepare in conjunction with the film booking department, performance schedule plan to meet business plan objectives.
  • Follow daily cash up procedures and security policy to protect assets and box office revenue - any cash difference must be resolved immediately.
  • To support the business manager in driving daily profitability by maximizing revenue per head (RPH) & minimizing shrinkage and wastage
  • Ensure the cinema meets set audience targets each week/period.
  • Any other duties that may be assigned to you by management from time to time.

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