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Ticketing And Reservation Agent - Abuja

Closing: Sep 15, 2022

This position has expired

Published: Sep 7, 2022 (30 days ago)

Job Requirements

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Job Summary

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Job Role

  • Book reservations and issue tickets to clients.
  • Plan route and compute ticket cost, using schedules and computer.
  • Make ticket booking, quote fare, and send to direct customers by email.
  • Prepare and forward daily sales report to the Ticketing & Reservation Supervisor at every close of shift.
  • Answer inquiries regarding information such as schedules, accommodations, procedure and polices.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Prepare customer invoices and accept payment.
  • Provide customers with travel suggestions and information sources.
  • Respond to enquiries.
  • Determines whether space is available on travel dates requested by customer.
  • Educate and enlighten customer on the new and existing products of the company.
  • Maintain accurate records and update PNR files
Responsibilities

Job Role

  • Book reservations and issue tickets to clients.
  • Plan route and compute ticket cost, using schedules and computer.
  • Make ticket booking, quote fare, and send to direct customers by email.
  • Prepare and forward daily sales report to the Ticketing & Reservation Supervisor at every close of shift.
  • Answer inquiries regarding information such as schedules, accommodations, procedure and polices.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Prepare customer invoices and accept payment.
  • Provide customers with travel suggestions and information sources.
  • Respond to enquiries.
  • Determines whether space is available on travel dates requested by customer.
  • Educate and enlighten customer on the new and existing products of the company.
  • Maintain accurate records and update PNR files


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