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Courses in Sales, marketing, PR, customer care

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Course

Managing Brand Ambassador teams and programs

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In this course you will learn how to plan and organize Brand Ambassador teams and programs. Manging street teams and motivating workers.

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Learn basics of working as a Call Center Agent

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Whether you're interested in a career in customer service or already in a customer service role, this course will give you an insight into some...

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Cashier training

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This course introduces the job of a cashier. You will learn about cashier job description and opportunities as well as cashier responsibilities,...

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Cashier customer service basics

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When you work as a cashier, there are a few things you need to think about. The two main things you should keep in mind are that you need to be a...

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Course

Being a Bank Teller

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This course gives you an introduction to a job of a Bank Teller trough the experiences of professionals.

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Brief introduction to non violent conflict solution

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Most confrontations and treathening situations can be prevented by right kind of attitude and verbal communication. This brief course gives you...

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Course

How to be creative

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In this course you will learn how to become creative and how to create creative environment to your workplace.

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Course

TEST: Customer service basics

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This course is relevant for everyone who are interacting with customers in their job. Now, before you start, take a moment to think about your...

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Learn basics of working as a Customer Service Co-Ordinator

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This course gives you an introduction to Customer Service Co-ordinator´s roles and responsibilities.

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Course

Huduma kwa wateja (good customer service)

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Kazi ya msingi kuhusu masoko ni kutangaza biashara yako kati ya watu wanaoweza kuwa wateja wako na kuwavutia wanunue bidhaa na huduma zako kuliko...

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