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Courses in Sales, marketing, PR, customer care

Course
  2 modules  
 Skills: Marketing, Brand ambassador  

In this course you will learn how to plan and organize Brand Ambassador teams and programs. Manging street teams and motivating workers.   Read more

Course
  2 modules  
 Skills: Call center management, Call center operation (customer support)  

In this course you will get insight into call center agent´s position, what are the roles and responsibilities of Call Center Agents.   Read more

Course
  2 modules  
 Skills: Call center management, Call center operation (customer support)  

In this course you will get insight into call center agent´s position, what are the roles and responsibilities of Call Center Agents.   Read more

Course
  3 modules  
 Skills: Cashier operations  

This course introduces the job of a cashier. You will learn about cashier job description and opportunities as well as cashier responsibilities, and how to be a good cashier.   Read more

Course
  3 modules  
 Skills: Cashier operations  

When you work as a cashier, there are a few things you need to think about. The two main things you should keep in mind are that you need to be a polite customer servant and you need to manage mone...  Read more

Course
  1 module  
 Skills: Cashier operations, Accounting, Customer service  

This course gives you an introduction to a job of a Bank Teller trough the experiences of professionals.   Read more

Course
  1 module  
 Skills: Construction safety, Conflict management and resolution, Conflict and crisis management, Conflict and complaint resolution  

Most confrontations and treathening situations can be prevented by right kind of attitude and verbal communication. This brief course gives you an introduction to Verbal Judo, a skill how to calm d...  Read more

Course
  1 module  
 Skills: Creative design, Project management, Innovation processes  

In this course you will learn how to become creative and how to create creative environment to your workplace.   Read more

Course
  3 modules  
 Skills: Reception and registration (hotel, event), Customer service  

This course is relevant for everyone who are interacting with customers in their job. Now, before you start, take a moment to think about your last situation when you yourself were a customer. H...  Read more

Course
  1 module  
 Skills: Customer service, Retail sales  

In this course you will learn about the job of a Sales Assistans all about. If you like the idea of making shopping more enjoyable for people and can get along with a wide variety of different cust...  Read more