Customer Service
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14 comments
Course introduction
Customer service is a key element of your daily interactions. We all interact with customers in one form or another- whether you work at the front office desk or are in the back end. Making sure your customers are happy and will continue to buy your products or use your services is the key to success. Even during conflict, you can stay professional and make sure the customer is satisfied. Learn what quality customer service is, and see how it can boost your career and business!
Course objectives
By the end of this course you will be able to:
- Define customer service and its benefits
- Identify the features of good customer service
- Review ways to improve your customer service
Skills developed
Course modules
We Build Careers
Please register to access this course. I want to also learn about your interests so that I can recommend you more courses.
Be a true friend
You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!
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Khaukha | October 11, 2018 08:06
wonderful response
nassolo | September 24, 2018 13:56
its the best
Thato Angellah | August 28, 2018 00:00
Wonderful Course
Thato Angellah | August 27, 2018 23:44
Great course. The very things we take for granted when assisting customer actually contribute much to the kind of service we render. Little aspects speaks volumes.
mubatsi | April 06, 2018 17:36
Your have modeled me
Eliah | April 04, 2018 15:05
Great Course!
FIONA | March 28, 2018 08:54
it was a great example
James | March 21, 2018 16:07
Thanks for the information ,that was a nice exposition.
olana | December 25, 2017 15:21
i wanna to act it