Customer Service
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21 comments
Course introduction
Customer service is a key element of your daily interactions. We all interact with customers in one form or another- whether you work at the front office desk or are in the back end. Making sure your customers are happy and will continue to buy your products or use your services is the key to success. Even during conflict, you can stay professional and make sure the customer is satisfied. Learn what quality customer service is, and see how it can boost your career and business!
Course objectives
By the end of this course you will be able to:
- Define customer service and its benefits
- Identify the features of good customer service
- Review ways to improve your customer service
Skills developed
Course modules
We Build Careers
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Be a true friend
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Register or log in to be able to take the course, discuss about it and like it.
Eyot Jimmy | July 11, 2020 15:27
Infact this is what many of are lacking. To me it's the best course
BYARUGABA | June 09, 2020 20:46
very insightful
DOLPHINE | March 08, 2020 16:23
Great Course
Kolia | March 06, 2020 13:44
Great course i've actually gotten something from this and i will try put it in practice with my clients in the cyber am working .....BIG YES
katongole | March 13, 2019 11:45
wow
Khaukha | October 11, 2018 08:06
wonderful response
nassolo | September 24, 2018 13:56
its the best
Thato Angellah | August 28, 2018 00:00
Wonderful Course
Thato Angellah | August 27, 2018 23:44
Great course. The very things we take for granted when assisting customer actually contribute much to the kind of service we render. Little aspects speaks volumes.
mubatsi | April 06, 2018 17:36
Your have modeled me
Eliah | April 04, 2018 15:05
Great Course!
FIONA | March 28, 2018 08:54
it was a great example
James | March 21, 2018 16:07
Thanks for the information ,that was a nice exposition.
olana | December 25, 2017 15:21
i wanna to act it