This course is relevant for everyone who are interacting with customers in their job.
Now, before you start, take a moment to think about your last situation when you yourself were a customer. How did the sales person behave towards you? Did you get good service? What went wrong? What made you feel good?
This course has 3 modules and a test. Duration of this course is approx. 30 min. Modules can have videos and text content. If your phone/network is not allowing you to study videos, you may study the content in text format
Best of luck!
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