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Course

Email

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Administrative clerical

Course introduction

E-mail is a primary form of communication for both personal and business use. Communicating effectively through e-mail is a critical skill in the business world.

After you complete this course, you will be able to:

    Describe the appropriate use of e-mail.
    Describe how to write an effective e-mail.
    Describe best practices and tips for using e-mail as a communication tool.
    Identify examples of appropriate e-mails for different audiences.

This course will take approximately 45 minutes to complete.

Skills developed

  • Written communication   Beginner
  • Course modules

    Module 1
    Introduction to E-mail
    Module 2
    Creating an Effective E-mail
    Module 3
    Best Practices and Tips for E-mail Communication
    Module 4
    Course summary

    Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

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    Comments (2)

    Yzon7nlakm6evlvbadbz

    Fofack Abanda | July 20, 2017 10:43

    Being able to communicate effectively via email is vital. This course will definitely help me to improve on the way i'll send and respond to emails. Thank you!

    Default profile photo 50

    New | June 16, 2015 09:21

    test

    Default profile photo 50

    New | June 16, 2015 09:21

    $%^$%^$%^$ djhakads


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