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Administrative clerical

Course introduction

E-mail is a primary form of communication for both personal and business use. Communicating effectively through e-mail is a critical skill in the business world.

After you complete this course, you will be able to:

    Describe the appropriate use of e-mail.
    Describe how to write an effective e-mail.
    Describe best practices and tips for using e-mail as a communication tool.
    Identify examples of appropriate e-mails for different audiences.

This course will take approximately 45 minutes to complete.

Skills developed

  • Written communication   Beginner
  • Course modules

    Module 1
    Introduction to E-mail
    Module 2
    Creating an Effective E-mail
    Module 3
    Best Practices and Tips for E-mail Communication
    Module 4
    Course summary

    Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

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    Comments (2)


    Fofack Abanda | July 20, 2017 10:43

    Being able to communicate effectively via email is vital. This course will definitely help me to improve on the way i'll send and respond to emails. Thank you!

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    New | June 16, 2015 09:21


    Default profile photo 50

    New | June 16, 2015 09:21

    $%^$%^$%^$ djhakads

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