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Having difficult conversations

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Course introduction

Managers, team members, owners and employees need to conduct difficult conversations at some time or another. Difficult conversations come in all varieties: problems that need addressing at work, confrontations with friends, disagreements with family members you don't want to hurt. Most of us will do nearly anything to avoid these little talks. Sooner or later, though, work will become unbearable, friends will wonder what's going on with you, family will bring the problem back to you—in short, the unsayable will have to be said.Although difficult conversations cannot be avoided, they can be successfully managed to achieve positive outcomes.

Who is this for?

Everyone: students, young professionals, senior professions


Course objectives

By the end of the course you will have the skills to have difficult conversations it so that you can achieve the desired outcome. The course will course will empower you to handle difficult conversations with ease to achieve professional success and build relationships. 

Skills developed

  • Communication   Skilled
  • Partnerships   Advanced
  • Course modules

    Module 1
    Having the difficult conversations

    Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

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    Comments (1)

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    GIFT | March 07, 2018 13:39

    The course is a good one ,it help to know what to say when in a difficult conversation .

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