Hotel front desk service
First impressions are important. Therefore, if you work at the hotel front desk, you have a big role in making sure that guests have a pleasant stay. This course will go through basic things you should know when you work at the front desk of a hotel. Hotels may have different standards and ways to work. You should always make sure you are familiar with your workplace rules.
It will take you about 20 minutes to complete the course.
At the end of this course, you should be in a better position to :
- Appreciate the expectations and importance of hotel front office personnel.
- Appreciate the importance of good etiquette in the hotel front office
- Appreciate the check-in and check-out procedures of a hotel.
Be a true friend
You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!Share on Facebook Share on WhatsApp