Let work find you

Are you tired of job hunting? Fuzu matches thousands of jobs to YOU, provides PERSONAL career advice and FREE online courses.

Get started
Course

Hotel front desk service

 10 likes
 12 comments
Free
Display c7236788 55cb 4533 876b 798404b42ac0

Course introduction

First impressions are important. Therefore, if you work at the hotel front desk, you have a big role in making sure that guests have a pleasant stay. This course will go through basic things you should know when you work at the front desk of a hotel. Hotels may have different standards and ways to work. You should always make sure you are familiar with your workplace rules.

It will take you about 20 minutes to complete the course.

Course objectives

At the end of this course, you should be in a better position to :

  • Appreciate the expectations and importance of hotel front office personnel. 
  • Appreciate the importance of good etiquette in the hotel front office 
  • Appreciate the check-in and check-out procedures of a hotel.

Skills developed

  • Hosting   Beginner
  • Customer comfort and safety   Beginner
  • Reception and registration (hotel, event)   Beginner
  • Course modules

    Module 1
    Receiving Guests and Shift Change
    Module 2
    Check-in Basics
    Module 3
    Check-out Basics

    Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

      Share on Facebook  Share on WhatsApp

    Comments (12)

    Hjepnhqrflwbybtbcbjx

    JOSPHAT | February 04, 2016 07:58

    WONDERFUL SKILLS I HAVE LEARN T A LOT

    Nyitunkumjedfgbx98un

    Florence | February 09, 2016 12:21

    Thank you i have earnt alot

    Nyitunkumjedfgbx98un

    Florence | February 09, 2016 12:21

    Thank you i have earnt alot

    Lflri40docp8veeooqhf

    Sarafina | May 24, 2016 06:42

    enjoyed and learnt alot thank you

    M7qohzi0o8doyfym48sn

    Alex | February 24, 2016 10:32

    wonderful skills thank you alot

    W07bs54mtm69s1rcgxlv

    Macky | March 30, 2016 17:32

    THANKS AND THANKS FOR THIS GUIDELINE

    Htf8w8f4cdyowkdnzuls

    Titus | June 08, 2016 17:47

    wow! fantastic lesson.

    Ubwp74ccsgrhgjzmrnxz

    SADII | October 19, 2017 08:44

    Thanks a lot it is a good one and helpful

    Djlfbuf6pd6bbxwodjbl

    Mary | June 03, 2017 20:12

    Soo impressive

    Evejjsgw7csxfrjodsqm

    Judy | June 15, 2017 10:45

    Awesome is the word

    Tsgxboumkmaxzrzlliyx

    Angela | November 28, 2017 17:28

    Good work i have learned alooot

    Rywwbupnrwzl15sustqh

    Christine | December 14, 2017 20:48

    GOOD CONTENT. IMPORTANT GUIDELINES.


    Register or log in to be able to take the course, discuss about it and like it.