Course

Hotel front desk service

5 likes

9 comments

Free

Entertainment 106137a888eeda0c238c6731940aa84284b66f769e1fc8e47a39b442f376af12

Course introduction

First impressions are important! Therefore, if you work at the hotel front desk, you have a big role in making sure that guests have a pleasant stay. This course will go through basic things you should know when you work at the front desk of a hotel. Hotels may have different standards and ways to work. You should always make sure you are familiar with your work place rules.

It will take you about 20 minutes to complete the course.

Skills developed

Hosting Beginner

Customer comfort and safety Beginner

Reception and registration (hotel, event) Beginner

Course modules

Module 1

Receiving Guests and Shift Change

Module 2

Check-in Basics

Module 3

Check-out Basics

Be a true friend

You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

Comments (9)

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JOSPHAT | February 04, 2016 07:58

WONDERFUL SKILLS I HAVE LEARN T A LOT

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Florence | February 09, 2016 12:21

Thank you i have earnt alot

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Florence | February 09, 2016 12:21

Thank you i have earnt alot

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Sarafina | May 24, 2016 06:42

enjoyed and learnt alot thank you

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Alex | February 24, 2016 10:32

wonderful skills thank you alot

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Macky | March 30, 2016 17:32

THANKS AND THANKS FOR THIS GUIDELINE

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Titus | June 08, 2016 17:47

wow! fantastic lesson.

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Mary | June 03, 2017 20:12

Soo impressive

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Judy | June 15, 2017 10:45

Awesome is the word

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