First impressions are important. Therefore, if you work at the hotel front desk, you have a big role in making sure that guests have a pleasant stay. This course will go through basic things you should know when you work at the front desk of a hotel. Hotels may have different standards and ways to work. You should always make sure you are familiar with your workplace rules.
It will take you about 20 minutes to complete the course.
At the end of this course, you should be in a better position to :
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