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Hotel housekeeping

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Course introduction

Each day new guests check-in to hotels all over the world. They come from many places and for many reasons, but they all expect one basic thing: a clean room. 

Like each guest that comes to your hotel, the cleaning challenges for each room are different. Also, the cleaning standards and practices differ between hotels. 

This course will teach you good quality housekeeping from procedures to techniques. 

This course is suited, but not limited to, hospitality professionals.

Course objectives

On the successful completion of this course, you should be in a better position to:

  • Appreciate the expected cleaning methods in a Hotel
  • Appreciate what guests expect from housekeeping professionals
  • Appreciate how and when to clean different areas of a hotel

Skills developed

  • Hotel room care (cleaning, preparation)   Beginner
  • Course modules

    Module 1
    Creating a Healthy and Safe Environment
    Module 2
    Entering the Guest’s Room
    Module 3
    Making the Bed
    Module 4
    Cleaning the Rooms
    Module 5
    Cleaning the Hotel Common Areas

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    Comments (13)


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