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Course

Hotel room service: taking an order

 6 likes
 14 comments
Free
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Course introduction

Have you ever called a restaurant or hotel room service and placed an order?  Do you remember what kind of customer service you received? The service customer receives over the telephone is as important as face-to-face service.

In hotels, guests often want to eat in their room. For food and beverage orders, they contact the hotel room service usually via telephone. The order is then prepared and served in the guest’s room. 

This 20 minutes course focuses on taking the orders and forwarding them to the right personnel. Keep in mind that the room service procedures may vary between different hotels. Always make sure you know what kind of conduct is expected of you.

Skills developed

  • Customer service   Beginner
  • Food and beverage   Beginner
  • Room service   Beginner
  • Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

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    Comments (14)

    Default profile photo 50 9090b35682f508dacaa4c25783efe1fe25d3976313f4bbdaa4af795d34c41d77

    Fred | February 21, 2016 05:25

    Very educative

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    Crisostom | March 12, 2016 11:40

    the job is good

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    Elizabeth Gesare | June 02, 2016 10:59

    I have learnt something.that's a good teaching.

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    Mary | March 23, 2016 19:09

    very nice teaching

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    Titus | May 25, 2016 18:55

    excellent training!

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    Annet | April 01, 2017 09:56

    I loved it, great training there

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    Robert | April 05, 2017 00:01

    Awesome

    Default profile photo 50 9090b35682f508dacaa4c25783efe1fe25d3976313f4bbdaa4af795d34c41d77

    john barasa | April 25, 2017 07:57

    awesome

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    CLIFFORD | May 07, 2017 16:19

    Awesome

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    Jared | June 05, 2017 21:51

    Awesome tip keep on giving such. Thank you

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    vincent | June 09, 2017 14:37

    Ausome

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    Othieno | June 20, 2017 23:07

    Lovely

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    NJERU S. | June 15, 2017 11:21

    Encouraging

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    Janet nelima | June 17, 2017 20:51

    Gorgeous tips, I love it keep it 👆


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