How to Communicate
Communication is a big part of everyone’s lives, but being able to communicate effectively is a skill that requires practice. Good communication will improve relationships in the workplace, in business, when networking, and with family and friends. Understanding your communication style will help you improve your communication skills. Assertive communication—expressing yourself effectively and standing up for your point of view, while respecting others—can help you when working with clients, negotiating salary issues, bargaining for good prices, and making business deals. Learn how you can be more assertive!
By the end of this course you will be able to:
- Identify three types of communication styles: passive, aggressive and assertive.
- Understand verbal and non-verbal communication.
- Use assertive communication to improve your work when working with clients, during negotiation, and when dealing with conflict.
Be a true friend
You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!Share on Facebook Share on WhatsApp