Course

Learn basics of working as a Quality Manager

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24 comments

Free

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Course introduction

Quality management can be described as all those coordinated activities that are required to direct and control an organization with regard to quality. In reality, managing for quality is all about recognizing who your customers are and what they need from you both now and in the future. It is about identifying potential customers and markets and how they might be persuaded to use your services or product. It is also about how you deliver your service or product to your customers in accordance with their expectations of quality, delivery, and budget. Not forgetting, of course, that you have to make a profit and plan to meet the expectations of tomorrow’s customers. Most importantly, managing quality is about performance improvement. This means improving the quality, delivery schedule and price of your product or service and improving the systems and processes that deliver them. In this course, you will learn about the job of a Quality Manager.

This course is suitable, but not limited, to process improvement professionals.

Course objectives

At the successful conclusion of this course, you should be in a better position to:

Understand what Quality entails.
Understand the role and responsibility of a Quality manager in an organization.
Appreciate the importance of Quality assurance in an organization.

Skills developed

Quality control and supervision Advanced

Course modules

Module 1

The role of a Quality Manager

Be a true friend

You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

Comments (21)

john | December 24, 2017 15:13

Excellent lesson,thanks Fuzu...!

Loice | May 29, 2017 17:12

Excellent!!! Thanks to fuzu

Nicodemus | September 24, 2017 14:18

Thinks you to.

VINCENT | May 20, 2017 07:46

this is great to be in your word fuzzu!

Enerst | May 16, 2017 20:27

Wow 😲 this is great

James | April 22, 2017 12:39

thanks alot fusu;my mind is now fully equiped on how to manage my business as a qulity manager i can keep it going on every day without lossing my customers.

Odhiambo | April 21, 2017 22:05

If only we collaborated and added AUTOMOTIVE SERVICE TRAINING. MODULES.

samuel | April 01, 2017 19:11

Keep it up good work

Ezekiel | February 28, 2017 17:30

Wow,great lessons.keep it up.

Kipkemboi | February 10, 2017 08:34

Its remarkably good and convenient unfortunately there is no Certicates for the sane

Andrew | February 10, 2017 07:57

Wow this is a very good development. Now I have a knowledge of quality management. Keep it up Fuzu

Emmanuel | January 27, 2017 12:25

thanks fuzu

Cornelius | January 07, 2017 06:02

Quite good lessons. Thanks to Fuzi

STEPHENE | November 30, 2016 11:33

GREAT..... We planed content

clement | November 13, 2016 22:00

Well thats fantastic

Jack | November 12, 2016 18:32

Great lesson being deserved by great people for me am equipped

Salome | October 10, 2016 17:18

Thanks fuzu, now my mind is fully sharpened concerning quality management

Anderson | October 04, 2016 08:24

Learning with fuzu is always cirtisfactory.

Dave | July 03, 2016 16:43

Thanks

Titus | May 19, 2016 14:49

Learning in a room tends to be expensive... this online free training will really build my prospects. Also,it will be an advantage when writing job application letters

Nicodemus | September 24, 2017 14:20

You are right

andrew | April 29, 2016 17:04

this is a great lesson.i am now equiped.

Shay | April 15, 2016 14:15

The 3 quality perspectives are quite insightful seeing that we are transitioning from ISO 9001:2008 to 2015 version.

CHARLES | January 26, 2018 09:31

where do you work Shay, am trained lead auditor with SGS and working as quality officer