Mentoring and coaching your team

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Course introduction

Whether you are a first time manager or experienced manager, you need to give less experienced employees valuable feedback, insight and support, while passing down wisdom and institutional knowledge. When coaching, the idea is to guide the person to solve the problems they are encountering while empowering them to make decisions. The goal of coaching and mentoring is to support the development of individuals in the workplace in order to build a stronger team.

Coaching and mentoring is often used to enhance the staff's potential to perform better in their jobs and to be more productive- it is therefore a critical skill for every manager to master.

By the end of the course you should be in a better position to have meaningful coaching conversations with your staff- whether to strengthen their skills, address non-performance or groom the staff to realise their potential.  


Course objectives

By the end of this course, you should be able to:

  • know your team members
  • develop a structure and agenda for each mentoring meeting
  • building trust and chemistry with your team
  • provide feedback

Skills developed

  • People management   Advanced
  • Talent management and planning   Skilled
  • Coaching   Advanced
  • Course modules

    Module 1
    Coaching and Mentoring

    Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

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    Comments (2)


    Rodger | December 18, 2018 08:35



    Muhammad | September 02, 2018 18:01

    That is a good lesson and I would like to learn more.

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