Retail Sales Clerk - asking the right questions

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Course introduction

A retail sales clerk has various responsibilities including retrieving and obtaining products, receiving payments, setting up advertising displays etc. As a retail sales clerk it is important to ask questions from your customers. This course will make you have a better understanding of how to be a good customer servant by asking the right questions. 

This course is suited, but not limited to, sales personnel.

Course objectives

At the end of this course, you should be in a better  position to:

  • Appreciate the importance of customer focus. 
  • Appreciate the use of proper, friendly questions to and from the customer

Skills developed

  • Retail sales   Beginner
  • Course modules

    Module 1
    Retail Sales Training: Importance of Asking Questions
    Module 2
    Importance of Open Ended Questions

    Be a true friend

    You probably know people who are looking for employment and would be keen to learn these skills. Be a true friend and share with them!

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    Comments (2)


    BRAVIN | December 01, 2019 07:53

    it was the best for sure.


    vincent | June 09, 2017 14:49

    Loved it


    Kint | August 07, 2019 15:18

    That's nice

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