Clear verbal communication in the workplace is an important part of getting things done and addressing problems as they occur. Whether you are presenting in a meeting, talking on the phone, or simply engaging in a discussion with colleagues over lunch, you need to be able to communicate clearly.
After you complete this course, you will be able to:
- Define verbal communication.
- Describe the importance of clear verbal communication in the workplace.
- Recognize the behaviors that result in effective verbal communication.
This course will take approximately 20 minutes to complete. In the end you can take an unofficial quiz about what you have learned.
In this course you will meet Alex and Sushma.
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