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Closing: Nov 18, 2022

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Published: Nov 7, 2022 (28 days ago)

Job Requirements

Education:

Work experience:

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Job Summary

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JOB PURPOSE

To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services during both food and cash distributions.

STANDARD MINIMUM QUALIFICATIONS

Education Qualifications:

Minimum of Degree in any IT related discipline

Working Experience:

Minimum of 4 years experience supporting IT applications, LANs and WANs; Previous experience in supporting small IT offices and IT personnel will be an added advantage; . Professional experience in biometric food assistance distribution and community engagement in refugee operation.

Language: Fluency in English and any or more of the following languages: Kakwa, Lugbara, Aringa, Alur Madi, Luo, Acholi is an added advantage.


Responsibilities
JOB PURPOSE

To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services during both food and cash distributions.

STANDARD MINIMUM QUALIFICATIONS

Education Qualifications:

Minimum of Degree in any IT related discipline

Working Experience:

Minimum of 4 years experience supporting IT applications, LANs and WANs; Previous experience in supporting small IT offices and IT personnel will be an added advantage; . Professional experience in biometric food assistance distribution and community engagement in refugee operation.

Language: Fluency in English and any or more of the following languages: Kakwa, Lugbara, Aringa, Alur Madi, Luo, Acholi is an added advantage.


  1. Carry-out system and Equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effective and enable easy and efficient use.
  2. Undertake basic monitoring and troubleshooting of server system to ensure a consistent delivery of IT services to staff.
  3. Support biometric identification and verification of refugee beneficiaries during food distribution in line with WFP standard GDT tool by scanning the Ration Card of the beneficiaries to ascertain their eligibility to collect food.
  4. Respond to basic queries about technology and systems to support the correct application of technology.
  5. Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked.
  6. Perform basic beta testing and support the roll out of new versions of centrally supported software to ensure software is operational for WFP staff.
  7. Ensure information is up to date and accurate within inventories, databases, and archives to support senior officers in managing these systems.


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