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Conflict Resolution Officer, P3

Closing: Oct 2, 2022

3 days remaining

Published: Aug 30, 2022 (30 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Education

Advanced university degree (Master’s degree or equivalent degree) in conflict resolution, law, administration, management, human resources, social sciences, or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in conflict resolution, legal,managerial, human resources or related area is required.

Experience in alternate dispute resolution is desirable.

Experience working with conflict resolution issues arising in field operations is desirable.

Experience in conducting outreach activities is desirable.

Experience in conducting research, collecting and analyzing data is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required; Knowledge of another official United Nations language is desirable.


Responsibilities

Education

Advanced university degree (Master’s degree or equivalent degree) in conflict resolution, law, administration, management, human resources, social sciences, or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in conflict resolution, legal,managerial, human resources or related area is required.

Experience in alternate dispute resolution is desirable.

Experience working with conflict resolution issues arising in field operations is desirable.

Experience in conducting outreach activities is desirable.

Experience in conducting research, collecting and analyzing data is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required; Knowledge of another official United Nations language is desirable.


• Assist in providing impartial, independent, and informal support to staff members and other personnel in addressing workplace concerns, including through mediation, facilitated conversations and/or group interventions.

• Explore with staff members and other related personnel their options and the different avenues open to them, taking into account the rights and obligations existing between the Organization and staff members or other personnel when required.

• Research, Identify, analyze, and interpret information for trends or patterns to identify policies, procedures and practices that cause tension or conflict and participate in analyzing the trends. Prepare and participate in presentations of analyzed data to Senior Managers.

• Participate and/or conduct presentations and workshops to increase awareness of informal resolution services as well as to enhance conflict competence and focus on skills to prevent or better manage conflict.

• Participate in regularly planned and ad hoc outreach visits to field offices and other peacekeeping operations to provide on-site conflict resolution services.

• Participate in drafting periodic activity reports for the Office of the Ombudsman and Mediation Services, providing analyses of systemic issues and their root causes.

• Perform other duties as assigned.


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