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Fuzu

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Call Center Agent

Premier Credit Limited

Kampala,Uganda

Closing: May 5, 2024

13 days remaining

Published: Apr 20, 2024 (3 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Requirements

The applicant must hold a Diploma/Bachelor’s degree in a relevant field is preferred, but not mandatory.
Proven experience in telesales or call center roles is an advantage
Communication Skills: Excellent verbal communication skills with the ability to articulate product features and benefits persuasively.
Customer Focus: Strong customer service orientation with a focus on delivering a positive customer experience.
Target Driven: Demonstrated ability to meet and exceed sales targets
Team Player: Ability to work collaboratively within a team to achieve common goals.
Languages: English, Acholi, Runyankore, Rukonzo, Rukiga, Gishu, Lugbara, Langi, Japadhola, Lusoga, Samia

How to Apply:

If your career aspirations match this exciting opportunity, please write to us in confidence. Your application letter and detailed CV with address of three referees should be emailed to [email protected]

Responsibilities

Requirements

The applicant must hold a Diploma/Bachelor’s degree in a relevant field is preferred, but not mandatory.
Proven experience in telesales or call center roles is an advantage
Communication Skills: Excellent verbal communication skills with the ability to articulate product features and benefits persuasively.
Customer Focus: Strong customer service orientation with a focus on delivering a positive customer experience.
Target Driven: Demonstrated ability to meet and exceed sales targets
Team Player: Ability to work collaboratively within a team to achieve common goals.
Languages: English, Acholi, Runyankore, Rukonzo, Rukiga, Gishu, Lugbara, Langi, Japadhola, Lusoga, Samia

How to Apply:

Telesales: Execute outbound calls to potential customers with the aim of promoting our financial products and services.
Customer Engagement: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience during each interaction.
Sales Targets: Achieve and exceed set sales targets by effectively communicating the benefits of our financial products and services to potential customers.
Product Knowledge: Stay informed about Premier Credit Limited’s products and services to accurately and confidently address customer queries and provide relevant information.
Compliance: Adhere to regulatory guidelines and company policies to ensure ethical and legal telesales practices.
Data Management: Maintain accurate and up-to-date records of customer interactions, ensuring that all relevant information is captured for future reference.
Team Collaboration: Work collaboratively with the team leader and other team members to achieve overall team objectives and contribute to a positive team environment.

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