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General Manager

Closing: Oct 13, 2022

12 days remaining

Published: Sep 15, 2022 (16 days ago)

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Job Summary

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We are looking for an organised and goal-oriented restaurant General Manager to oversee the running of our chain of fast food restaurants in and around Kampala. The restaurant general manager is the key operator in the organisation, responsible for the success of all restaurant branches. He or she will provide overall leadership and direct supervision for operations. We are looking for a strong leader with excellent communication skills and a passion for customer service with the capacity to motivate and lead a dynamic team to success.

So, If you have restaurant management experience and are ready to advance your career by joining a winning team, here’s your opportunity!


Responsibilities

We are looking for an organised and goal-oriented restaurant General Manager to oversee the running of our chain of fast food restaurants in and around Kampala. The restaurant general manager is the key operator in the organisation, responsible for the success of all restaurant branches. He or she will provide overall leadership and direct supervision for operations. We are looking for a strong leader with excellent communication skills and a passion for customer service with the capacity to motivate and lead a dynamic team to success.

So, If you have restaurant management experience and are ready to advance your career by joining a winning team, here’s your opportunity!


As a General Manager, you are accountable for the organized, efficient, and profitable operation of all the restaurant branches through achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service.

Specific Duties:

Ensuring cost categories/controllable expenses are controlled to company guidelines/budgeted levels

Working and coordinating within the restaurant branches to produce positive sales growth by executing standards in all areas

Maintaining adequate staffing levels to meet all scheduling requirements

Preparing and conducting Team Member, Shift Leader, and assistant manager performance appraisals

Coaching, counseling, training, and developing all Team Members and managers to expected certification and performance levels

Ensuring that all food service sanitation guidelines/regulations are met

Ensuring excellent levels of customer service on all shifts and properly handling guest complaints/concerns to facilitate repeat business

Providing relevant and timely feedback to different responsible teams and fixing the causes.


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